MEET VAST SUPPORT

The resources of a global hair care company and our experience as operators of thousands of salons allow us to offer significant support covering the five distinct stages of a franchisee’s retail business:

1. Pre-Opening
2. Opening
3. First Year
4. Ongoing
5. Growth

Eight different departments interact and support each franchisee through these stages, beginning with the assignment of a professional from every department. No matter what brand or area selected, personal assistance in running your business is available.

I. Development and Compliance

• Works with potential and current franchisees to develop and grow our nine Regis Franchise Brands throughout North America

II. Real Estate

• Provides leadership with over 125 years of combined commercial/corporate real estate experience
• Dedicates a team of franchise professionals with real estate as their only responsibility

III. Construction

• Drafts architectural plans and building department revisions
• Furnishes a vendor book with costs and sources for equipment and tools
• Provides a resource list of contractors throughout the country to assure competitive build-out costs

IV. Education

• Dedicates artistic directors/consultants to lead technical salon training classes in various forms and at different skill levels
• Provides training on customer service and new salon opening
• Partners with top beauty industry leaders to train our artistic directors/consultants on current trends and techniques

V. Retail Beauty Product Sales

• Leverages the buying power produced by hundreds of millions of dollars in annual beauty product sales
• Benefits from strong relationships with top hair care industry vendors
• Offers a wide range of incentive programs for franchisees
• Provides one-on-one support
• Supports franchisee’s special events (stylist contests, local community events, salon events)
• Communicates new product information, beauty product discounts, stylist tips and important news for Regis franchisees

VI. Marketing

• Provides an infrastructure of brand-specific marketing teams, charged with maintaining the integrity of the brand’s identity, culture and history
• Provides all franchisees with the tools, knowledge and resources to successfully market their business
• Establishes and maintains brand standards and guidelines to ensure that all franchise and corporate locations have a cohesive look and feel
• Develops strategy and implementation plans for national and local marketing promotions to build brand awareness and drive salon traffic
• Works with outside vendors and ad agencies to ensure that our marketing efforts are fresh, current and relevant to our brands and their customer demographics

VII. Franchise Business Operations

• Assigns Franchise Business Consultants to work with every franchisee
• Provides pre-opening, opening and ongoing operational assistance for all franchisees
• Implements and assists with all operational programs and procedures, including the First Salon Opening program
• Schedules personalized visits to existing salons
• Provides training classes in business management, customer service and recruiting
• Conducts regularly scheduled phone calls to discuss service, retail and training needs
• Provides POS support to franchisee’s salons, 362 days a year
• Hosts the annual Regis Franchise Convention for all franchisees

VIII. Finance

• Assists with pay plans and provides scheduling guidelines
• Educates on the budgeting and goal-setting processes
• Analyzes cost control and store inventory
• Provides sales analysis of service and retail sales and customer counts